Author Topic: Errors in installing the software  (Read 1451 times)

Juha Lappi

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  • Posts: 1
Errors in installing the software
« on: September 25, 2014, 13:50:08 pm »
I registered today to start using Heureka. I tried to install the programs with the 'one click' procedure. The installation of PlanWise and RegWise did not succeed. The errors were different for these programs. Installation of the new test versions of these programs succeeded.

Peder

  • Guest
Re: Errors in installing the software
« Reply #1 on: September 26, 2014, 10:01:37 am »
This problem has not not been reported before, and we cannot reproduce it. Did you get some error information that you can send us (you can post it here)? Usually there is a log file generated which can be opened by clicking on a button.

What kind of operating system are you using? Window 7 64-bit is recommended, although is works on Windows 8 too. And what kind of account privileges do you have on your PC?