https://www.heurekaslu.se/w/index.php?action=history&feed=atom&title=Contact%2Fsv
Contact/sv - Revision history
2026-10-27T15:55:33Z
Revision history for this page on the wiki
MediaWiki 1.43.11
https://www.heurekaslu.se/w/index.php?title=Contact/sv&diff=10996&oldid=prev
Alvlin at 10:56, 26 November 2024
2024-11-26T10:56:09Z
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<td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 11:56, 26 November 2024</td>
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<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>;Underhåll och utveckling</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>;Underhåll och utveckling</div></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>: <del style="font-weight: bold; text-decoration: none;">The software is maintained</del>, <del style="font-weight: bold; text-decoration: none;">developed, and supported by the </del>[http://www.slu.se/SHa <del style="font-weight: bold; text-decoration: none;">Forest Sustainability Analysis</del>] <del style="font-weight: bold; text-decoration: none;">program at </del>[https://www.slu.se/ SLU]. Heureka <del style="font-weight: bold; text-decoration: none;">usually gets two new releases </del>per <del style="font-weight: bold; text-decoration: none;">year with new features and bug fixes</del>. <del style="font-weight: bold; text-decoration: none;">Check out the latest releases at </del>[[:Category:Release|<del style="font-weight: bold; text-decoration: none;">Releases</del>]]. <del style="font-weight: bold; text-decoration: none;">We recommend that all users register to receive the newsletter to get important </del>information <del style="font-weight: bold; text-decoration: none;">about the software</del>. <del style="font-weight: bold; text-decoration: none;">[</del>http://www.slu.se/institutioner/skoglig-resurshushallning/programprojekt/sha/heureka/heureka/register/ <del style="font-weight: bold; text-decoration: none;">Register here</del>].</div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>: <ins style="font-weight: bold; text-decoration: none;">Programvaran underhålls</ins>, <ins style="font-weight: bold; text-decoration: none;">utvecklas och stöds av programmet </ins>[http://www.slu.se/SHa <ins style="font-weight: bold; text-decoration: none;">Skogliga Hållbarhetsanalyser</ins>] <ins style="font-weight: bold; text-decoration: none;">vid </ins>[https://www.slu.se/ SLU]. <ins style="font-weight: bold; text-decoration: none;">Nya versioner av </ins>Heureka <ins style="font-weight: bold; text-decoration: none;">släpps vanligtvis två gånger </ins>per <ins style="font-weight: bold; text-decoration: none;">år, med nya funktioner och buggfixar</ins>. <ins style="font-weight: bold; text-decoration: none;">Läs mer om de senaste versionerna </ins>[[:Category:Release| <ins style="font-weight: bold; text-decoration: none;">här</ins>]]. <ins style="font-weight: bold; text-decoration: none;">Vi rekommenderar att alla användare av Heureka är registrerade för att få nyhetsbrev med viktig </ins>information <ins style="font-weight: bold; text-decoration: none;">om programvaran</ins>. <ins style="font-weight: bold; text-decoration: none;">Registrera dig </ins>http://www.slu.se/institutioner/skoglig-resurshushallning/programprojekt/sha/heureka/heureka/register/ <ins style="font-weight: bold; text-decoration: none;">här</ins>].</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><br></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>;<del style="font-weight: bold; text-decoration: none;">Get help</del></div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>;<ins style="font-weight: bold; text-decoration: none;">Få hjälp</ins></div></td></tr>
<tr><td class="diff-marker" data-marker="−"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>: Det finns idag ingen garanterad tillgång till gratis personlig support. <del style="font-weight: bold; text-decoration: none;">Prova </del>något av följande:</div></td><td class="diff-marker" data-marker="+"></td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>: Det finns idag ingen garanterad tillgång till gratis personlig support. <ins style="font-weight: bold; text-decoration: none;">Om du behöver hjälp kan du prova </ins>något av följande:</div></td></tr>
<tr><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>:* '''Hjälpdokumentation:''' [{{HeurekaHelpLinkEng}} {{HeurekaHelpLinkEng}}]</div></td><td class="diff-marker"></td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>:* '''Hjälpdokumentation:''' [{{HeurekaHelpLinkEng}} {{HeurekaHelpLinkEng}}]</div></td></tr>
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Alvlin
https://www.heurekaslu.se/w/index.php?title=Contact/sv&diff=10994&oldid=prev
Alvlin: Created page with "<noinclude> {{Languages|Contact}} </noinclude> ;Support och generella frågor :[mailto:{{HeurekaSupportMail}} {{HeurekaSupportMail}}] ;Underhåll och utveckling : The softwa..."
2024-11-26T10:45:25Z
<p>Created page with "<noinclude> {{Languages|Contact}} </noinclude> ;Support och generella frågor :[mailto:{{HeurekaSupportMail}} {{HeurekaSupportMail}}] ;Underhåll och utveckling : The softwa..."</p>
<p><b>New page</b></p><div><noinclude><br />
{{Languages|Contact}}<br />
</noinclude><br />
<br />
;Support och generella frågor<br />
:[mailto:{{HeurekaSupportMail}} {{HeurekaSupportMail}}]<br />
<br />
;Underhåll och utveckling<br />
: The software is maintained, developed, and supported by the [http://www.slu.se/SHa Forest Sustainability Analysis] program at [https://www.slu.se/ SLU]. Heureka usually gets two new releases per year with new features and bug fixes. Check out the latest releases at [[:Category:Release|Releases]]. We recommend that all users register to receive the newsletter to get important information about the software. [http://www.slu.se/institutioner/skoglig-resurshushallning/programprojekt/sha/heureka/heureka/register/ Register here].<br />
<br />
;Get help<br />
: Det finns idag ingen garanterad tillgång till gratis personlig support. Prova något av följande:<br />
:* '''Hjälpdokumentation:''' [{{HeurekaHelpLinkEng}} {{HeurekaHelpLinkEng}}]<br />
<br />
:* '''Teknisk support:''' Heurekasystemet är ett komplext system och vi rekommenderar användare att delta i någon av de kurser i Heureka som ges årligen av SLU. Vi har begränsade resurser att ge support i användandet av Heureka men svarar på frågor i mån av tid. <br />
::Rapportera gärna buggar och felaktigheter till [mailto:{{HeurekaSupportMail}} {{HeurekaSupportMail}}]. [[Bug Tracking/sv|Rapportera bug]].<br />
<br />
:* '''Akademisk support:''' Akademisk support i form av analyskompetens inom forskningsprojekt kan vi bidra med. Det är en fördel om vi är inkluderade redan i ansökningsprocessen. Nya funktionaliteter kräver ofta extern finansiering och behöver planeras i god tid. Förfrågningar om akademisk support och samarbete riktas till [mailto:{{HeurekaSupportMail}} {{HeurekaSupportMail}}].<br />
<br />
:* '''Komersiell support:''' Förfrågningar om kommersiell support riktas till [mailto:{{HeurekaSupportMail}} {{HeurekaSupportMail}}]. Den tid som överskrider en timmes arbetstid under loppet av en månad faktureras enligt timtaxa 1200 kr timmen exkl. moms. <br />
:: Det finns möjlighet att diskutera och teckna tjänsteavtal, så kallade Service Level Agreements, där SHa garanterar en viss mängd support inom en viss tidsram, efter avrop. Kontakta programchefen för SHa för mer information.</div>
Alvlin