Difference between revisions of "Availability and Support"

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: * This wiki
 
: * This wiki
 
: * [Http://heureka.slu.se/forum/ user forum] where you can ask questions.
 
: * [Http://heureka.slu.se/forum/ user forum] where you can ask questions.
: * As a last resort, you can still send an email to [mailto: support.heureka@srh.slu.se support.heureka@srh.slu.se]. Inquiries by mail are answered only if time so permits.
+
: * As a last resort, send an email to [mailto:support.heureka@srh.slu.se support.heureka@srh.slu.se]. Unfortunately, support questions are answered only if time so permits.
; Other questions: Other question can be sent to [mailto: info.heureka@srh.slu.se info.heureka@srh.slu.se]
+
; Other questions: Other question can be sent to [mailto:info.heureka@srh.slu.se info.heureka@srh.slu.se]
  
 
; Registered users: As a registered user you get newsletters about upgrades, etc.
 
; Registered users: As a registered user you get newsletters about upgrades, etc.

Revision as of 13:44, 28 April 2010

Freely available
The software is free and can be downloaded from the Internet after you have Registered.
Maintenance
Heurekaenheten at SLU is responsible for maintaining the system.
Instructions: This Wiki
Get help
There is no free personal support. To helo, you have the following options:
* This wiki
* user forum where you can ask questions.
* As a last resort, send an email to support.heureka@srh.slu.se. Unfortunately, support questions are answered only if time so permits.
Other questions
Other question can be sent to info.heureka@srh.slu.se
Registered users
As a registered user you get newsletters about upgrades, etc.