Difference between revisions of "Availability and Support"

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;Get help: There is no dedicated personal support available. To get help, try the following:
 
;Get help: There is no dedicated personal support available. To get help, try the following:
 
:*Search this wiki
 
:*Search this wiki
:*Visit the [http://www.slu.se/heureka/forum user forum] where you can ask questions.
+
:*Visit the [http://heureka-forestry-dss.981010.n3.nabble.com/ user forum] where you can ask questions.
:*As a last resort, send an email to [mailto:support.heureka@srh.slu.se support.heureka@srh.slu.se]. Unfortunately, support questions are answered only if time so permits.
+
:*As a last resort, send an email to [mailto:support.heureka@slu.se support.heureka@slu.se]. Unfortunately, support questions are answered only if time so permits.
; Other questions: Other question can be sent to [mailto:info.heureka@srh.slu.se info.heureka@srh.slu.se]
+
; Other questions: Other question can be sent to [mailto:info.heureka@slu.se info.heureka@slu.se]
  
 
; Registered users: As a [[Install#Register | registered]] user you get newsletters about upgrades, etc.
 
; Registered users: As a [[Install#Register | registered]] user you get newsletters about upgrades, etc.

Revision as of 11:43, 14 November 2011

Freely available
The software is free and can be downloaded from the Internet after you have Registered.
Maintenance
Heurekaenheten at SLU is responsible for maintaining the system.
  • Instructions: This Wiki
Get help
There is no dedicated personal support available. To get help, try the following:
  • Search this wiki
  • Visit the user forum where you can ask questions.
  • As a last resort, send an email to support.heureka@slu.se. Unfortunately, support questions are answered only if time so permits.
Other questions
Other question can be sent to info.heureka@slu.se
Registered users
As a registered user you get newsletters about upgrades, etc.