Difference between revisions of "Availability and Support"

Revision as of 17:06, 28 May 2015

Languages:

[[::Availability and Support|English]] • [[::Availability and Support/sv|svenska]]

Freely available

The software is free and can be downloaded from the Internet: Download and register

Maintenance

Skogliga hållbarhetsanalyser at SLU is responsible for maintaining the system.

Instructions: [1]

Get help

Support: There is no dedicated personal support available. To get help, try the following:
Help documentation : https://www.heurekaslu.se/help/index.html?
Visit the user forum where you can ask questions.
As a last resort, send an email to support.heureka@slu.se. Unfortunately, support questions are answered only if time so permits.

Registered users: As a registered user you get newsletters about upgrades, etc.

@@ Line 4: / Line 4: @@
 ; Freely available: The software is free and can be downloaded from the Internet: [http://www.slu.se/en/collaborative-centres-and-projects/forest-sustainability-analysis/en-heureka/register/ Download and register]
 ; Maintenance: [http://www.slu.se/heureka Skogliga hållbarhetsanalyser] at SLU is responsible for maintaining the system.
-:*Instructions: [http://www.heurekaslu.org/help/en]
+:Instructions: [http://www.heurekaslu.org/help/en]
-;Get help: There is no dedicated personal support available. To get help, try the following:
+; Get help:
-:*Heureka Helpdoc (only in Swedish): {{HeurekaHelpLink}}
+:*Support: There is no dedicated personal support available. To get help, try the following:
-:*Search this wiki
+:*Help documentation : {{HeurekaHelpLink}}
 :*Visit the [{{HeurekaUserForumLink}} user forum] where you can ask questions.
 :*As a last resort, send an email to [mailto:{{HeurekaSupportMail}} {{HeurekaSupportMail}}]. Unfortunately, support questions are answered only if time so permits.