Difference between revisions of "Availability and Support"
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− | ; Freely available: The software is free and can be downloaded from the Internet | + | ; Freely available: The software is free and can be downloaded from the Internet, you can find it here [http://www.slu.se/en/collaborative-centres-and-projects/forest-sustainability-analysis/en-heureka/register/ Download and register link] |
; Maintenance: [http://www.slu.se/heureka Skogliga hållbarhetsanalyser] at SLU is responsible for maintaining the system. | ; Maintenance: [http://www.slu.se/heureka Skogliga hållbarhetsanalyser] at SLU is responsible for maintaining the system. | ||
− | :*Instructions: | + | :*Instructions: [http://www.heurekaslu.org/help/en] |
;Get help: There is no dedicated personal support available. To get help, try the following: | ;Get help: There is no dedicated personal support available. To get help, try the following: | ||
:*Heureka Helpdoc (only in Swedish): {{HeurekaHelpLink}} | :*Heureka Helpdoc (only in Swedish): {{HeurekaHelpLink}} |
Revision as of 17:04, 28 May 2015
- Freely available
- The software is free and can be downloaded from the Internet, you can find it here Download and register link
- Maintenance
- Skogliga hållbarhetsanalyser at SLU is responsible for maintaining the system.
- Instructions: [1]
- Get help
- There is no dedicated personal support available. To get help, try the following:
- Heureka Helpdoc (only in Swedish): https://www.heurekaslu.se/help/index.html?
- Search this wiki
- Visit the user forum where you can ask questions.
- As a last resort, send an email to support.heureka@slu.se. Unfortunately, support questions are answered only if time so permits.
- Other questions
- Other question can be sent to info.heureka@slu.se
- Registered users
- As a registered user you get newsletters about upgrades, etc.