Difference between revisions of "Availability and Support"
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;Get help: There is no dedicated personal support available. To get help, try the following: | ;Get help: There is no dedicated personal support available. To get help, try the following: | ||
:*Search this wiki | :*Search this wiki | ||
| − | :*[ | + | :*Visit [http://heureka.slu.se/forum/ the Heureka user forum] where you can ask questions. |
:*As a last resort, send an email to [mailto:support.heureka@srh.slu.se support.heureka@srh.slu.se]. Unfortunately, support questions are answered only if time so permits. | :*As a last resort, send an email to [mailto:support.heureka@srh.slu.se support.heureka@srh.slu.se]. Unfortunately, support questions are answered only if time so permits. | ||
; Other questions: Other question can be sent to [mailto:info.heureka@srh.slu.se info.heureka@srh.slu.se] | ; Other questions: Other question can be sent to [mailto:info.heureka@srh.slu.se info.heureka@srh.slu.se] | ||
; Registered users: As a registered user you get newsletters about upgrades, etc. | ; Registered users: As a registered user you get newsletters about upgrades, etc. | ||
Revision as of 13:46, 28 April 2010
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Languages: |
[[::Availability and Support|English]] • [[::Availability and Support/sv|svenska]] |
- Freely available
- The software is free and can be downloaded from the Internet after you have Registered.
- Maintenance
- Heurekaenheten at SLU is responsible for maintaining the system.
- Instructions: This Wiki
- Get help
- There is no dedicated personal support available. To get help, try the following:
- Search this wiki
- Visit the Heureka user forum where you can ask questions.
- As a last resort, send an email to support.heureka@srh.slu.se. Unfortunately, support questions are answered only if time so permits.
- Other questions
- Other question can be sent to info.heureka@srh.slu.se
- Registered users
- As a registered user you get newsletters about upgrades, etc.