Difference between revisions of "Availability and Support"
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| Line 9: | Line 9: | ||
:*Search this wiki | :*Search this wiki | ||
:*Visit the [{{HeurekaUserForumLink}} user forum] where you can ask questions. | :*Visit the [{{HeurekaUserForumLink}} user forum] where you can ask questions. | ||
| − | :*As a last resort, send an email to [mailto: | + | :*As a last resort, send an email to [mailto:{{HeurekaSupportMail}} {{HeurekaSupportMail}}]. Unfortunately, support questions are answered only if time so permits. |
| − | ; Other questions: Other question can be sent to [mailto:{{ | + | ; Other questions: Other question can be sent to [mailto:{{HeurekaInfoMail}} {{HeurekaInfoMail}}] |
; Registered users: As a [[Install#Register | registered]] user you get newsletters about upgrades, etc. | ; Registered users: As a [[Install#Register | registered]] user you get newsletters about upgrades, etc. | ||
Revision as of 09:41, 10 February 2012
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Languages: |
[[::Availability and Support|English]] • [[::Availability and Support/sv|svenska]] |
- Freely available
- The software is free and can be downloaded from the Internet after you have Registered.
- Maintenance
- Heurekaenheten at SLU is responsible for maintaining the system.
- Instructions: This Wiki
- Get help
- There is no dedicated personal support available. To get help, try the following:
- Heureka Helpdoc (only in Swedish): https://www.heurekaslu.se/help/index.html?
- Search this wiki
- Visit the user forum where you can ask questions.
- As a last resort, send an email to support.heureka@slu.se. Unfortunately, support questions are answered only if time so permits.
- Other questions
- Other question can be sent to info.heureka@slu.se
- Registered users
- As a registered user you get newsletters about upgrades, etc.