Difference between revisions of "Availability and Support"
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; Freely available: The software is free and can be downloaded from the Internet after you have [[Install#Register | Registered]]. | ; Freely available: The software is free and can be downloaded from the Internet after you have [[Install#Register | Registered]]. | ||
− | ; Maintenance: [http://www.slu.se/heureka | + | ; Maintenance: [http://www.slu.se/heureka Skogliga hållbarhetsanalyser] at SLU is responsible for maintaining the system. |
:*Instructions: This Wiki | :*Instructions: This Wiki | ||
;Get help: There is no dedicated personal support available. To get help, try the following: | ;Get help: There is no dedicated personal support available. To get help, try the following: |
Revision as of 17:53, 23 November 2012
- Freely available
- The software is free and can be downloaded from the Internet after you have Registered.
- Maintenance
- Skogliga hållbarhetsanalyser at SLU is responsible for maintaining the system.
- Instructions: This Wiki
- Get help
- There is no dedicated personal support available. To get help, try the following:
- Heureka Helpdoc (only in Swedish): https://www.heurekaslu.se/help/index.html?
- Search this wiki
- Visit the user forum where you can ask questions.
- As a last resort, send an email to support.heureka@slu.se. Unfortunately, support questions are answered only if time so permits.
- Other questions
- Other question can be sent to info.heureka@slu.se
- Registered users
- As a registered user you get newsletters about upgrades, etc.