Difference between revisions of "Availability and Support"
Jump to navigation
Jump to search
| Line 12: | Line 12: | ||
; Other questions: Other question can be sent to [mailto:{{HeurekaInfoMail}} {{HeurekaInfoMail}}] | ; Other questions: Other question can be sent to [mailto:{{HeurekaInfoMail}} {{HeurekaInfoMail}}] | ||
| − | ; Registered users: As a [http://www.slu.se/en/collaborative-centres-and-projects/forest-sustainability-analysis/en-heureka/register/ registered] | + | ; Registered users: As a [http://www.slu.se/en/collaborative-centres-and-projects/forest-sustainability-analysis/en-heureka/register/ registered user] you get newsletters about upgrades, etc. |
Revision as of 17:08, 28 May 2015
 |
Languages: |
[[::Availability and Support|English]] • [[::Availability and Support/sv|svenska]] |
- Freely available
- The software is free and can be downloaded from the Internet: Download and register
- Maintenance
- Skogliga hållbarhetsanalyser at SLU is responsible for maintaining the system.
- Instructions: [1]
- Get help
-
- Support: There is no dedicated personal support available. To get help, try the following:
- Help documentation : https://www.heurekaslu.se/help/index.html?
- Visit the user forum where you can ask questions.
- As a last resort, send an email to support.heureka@slu.se. Unfortunately, support questions are answered only if time so permits.
- Other questions
- Other question can be sent to info.heureka@slu.se
- Registered users
- As a registered user you get newsletters about upgrades, etc.