Difference between revisions of "Availability and Support"
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; Freely available: The software is free and can be downloaded from the Internet: [http://www.slu.se/en/collaborative-centres-and-projects/forest-sustainability-analysis/en-heureka/register/ Download and register] | ; Freely available: The software is free and can be downloaded from the Internet: [http://www.slu.se/en/collaborative-centres-and-projects/forest-sustainability-analysis/en-heureka/register/ Download and register] | ||
; Maintenance: [http://www.slu.se/heureka Skogliga hållbarhetsanalyser] at SLU is responsible for maintaining the system. | ; Maintenance: [http://www.slu.se/heureka Skogliga hållbarhetsanalyser] at SLU is responsible for maintaining the system. | ||
| − | :Instructions: [ | + | :Instructions: [{{HeurekaHelpLink}}/en] |
; Get help: | ; Get help: | ||
:*Support: There is no dedicated personal support available. To get help, try the following: | :*Support: There is no dedicated personal support available. To get help, try the following: | ||
Revision as of 10:33, 18 March 2016
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Languages: |
[[::Availability and Support|English]] • [[::Availability and Support/sv|svenska]] |
- Freely available
- The software is free and can be downloaded from the Internet: Download and register
- Maintenance
- Skogliga hållbarhetsanalyser at SLU is responsible for maintaining the system.
- Instructions: [1]
- Get help
-
- Support: There is no dedicated personal support available. To get help, try the following:
- Help documentation : https://www.heurekaslu.se/help/index.html?
- Visit the user forum where you can ask questions.
- As a last resort, send an email to support.heureka@slu.se. Unfortunately, support questions are answered only if time so permits.
- Other questions
- Other question can be sent to info.heureka@slu.se
- Registered users
- As a registered user you get newsletters about upgrades, etc.