Difference between revisions of "Availability and Support"
Jump to navigation
Jump to search
Line 2: | Line 2: | ||
; Freely available: The software is free and can be downloaded from the Internet after you have [[Install / en # Register | Registered]]. | ; Freely available: The software is free and can be downloaded from the Internet after you have [[Install / en # Register | Registered]]. | ||
; Maintenance: [http://heureka.slu.se Heurekaenheten] at SLU is responsible for maintaining the system. | ; Maintenance: [http://heureka.slu.se Heurekaenheten] at SLU is responsible for maintaining the system. | ||
− | : Instructions: This Wiki | + | :*Instructions: This Wiki |
− | ; Get help: There is no | + | ;Get help: There is no dedicated personal support available. To get help, try the following: |
− | : * | + | :*Search this wiki |
− | : * [Http://heureka.slu.se/forum/ user forum] where you can ask questions. | + | :*[Http://heureka.slu.se/forum/ user forum] where you can ask questions. |
− | : * As a last resort, send an email to [mailto:support.heureka@srh.slu.se support.heureka@srh.slu.se]. Unfortunately, support questions are answered only if time so permits. | + | :*As a last resort, send an email to [mailto:support.heureka@srh.slu.se support.heureka@srh.slu.se]. Unfortunately, support questions are answered only if time so permits. |
; Other questions: Other question can be sent to [mailto:info.heureka@srh.slu.se info.heureka@srh.slu.se] | ; Other questions: Other question can be sent to [mailto:info.heureka@srh.slu.se info.heureka@srh.slu.se] | ||
; Registered users: As a registered user you get newsletters about upgrades, etc. | ; Registered users: As a registered user you get newsletters about upgrades, etc. |
Revision as of 13:45, 28 April 2010
- Freely available
- The software is free and can be downloaded from the Internet after you have Registered.
- Maintenance
- Heurekaenheten at SLU is responsible for maintaining the system.
- Instructions: This Wiki
- Get help
- There is no dedicated personal support available. To get help, try the following:
- Search this wiki
- user forum where you can ask questions.
- As a last resort, send an email to support.heureka@srh.slu.se. Unfortunately, support questions are answered only if time so permits.
- Other questions
- Other question can be sent to info.heureka@srh.slu.se
- Registered users
- As a registered user you get newsletters about upgrades, etc.